Read your reports

Dashboard#

Pick the last 7, 30 or 90 days, or 12 months. You’ll see:

• Monthly recurring revenue, revenue saved, active subscriptions and your cancellation save rate.
• Recovery performance: payment recovery, cancellation saves and discount acceptance.
• A 12-month revenue chart, active discounts and your latest activity.

Churn Radar#

Every customer gets a risk score from 0 to 100, from what they’ve done recently: trying to cancel, declining an offer, or accepting one.

• Healthy: under 30
• Watch: 30 to 59
• At risk: 60 and over

Filter by group and open any customer for the details. For a single cancel flow, open Cancel Flows and click Results.