1. Support
  2. Recover payments

Send a payment update link

Make a card-update link for one customer and send it yourself, by email or chat.

In the appCustomers → a customer → Payment update link

  1. Open Customers and choose the customer.
  2. In the Payment update link card, click Make a link.
  3. Click Copy link and send it however you like.
  • The link is shown once. Copy it before you leave the page.
  • Making a new link turns off the previous one, so only one works at a time.
  • The card shows whether the link was opened and when the card was updated.
  • If the customer owes money, the unpaid invoice is retried as soon as they add a new card.

Still stuck? Email us.

A person on the ExitLoop team reads every message and writes back from this address.

support@exitloop.app

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